Terms and Conditions of Sale

1. Identity and subject

1.1. Werhner Lab sells peptides and related compounds intended solely for scientific research and laboratory use ("Products").

1.2. These Terms govern the distance sale contract: orders, payments, shipping, warranties, withdrawal (where applicable), and limitation of liability.

1.3. The Products are not medicines, not food supplements, and not intended for human or veterinary consumption, nor for the diagnosis, treatment, cure, or prevention of any disease.

2. Eligibility and permitted use

2.1. Purchases may only be made by:

• persons aged 18 or over;
• persons with legal capacity;
• buyers acquiring Products for laboratory research, not for personal, clinical, or aesthetic use.

2.2. The following are prohibited:

• human or animal consumption;
• clinical, therapeutic, or injectable cosmetic use;
• resale as a drug or as a "human-use protocol";
• shipment to countries not enabled at checkout;
• providing false identity, address, or purpose.

2.3. The Customer represents that they are authorised to purchase and handle these materials under the laws of their country.

3. Orders and contract formation

3.1. The catalogue is an invitation to treat, not a binding offer. Stock, batches, and expiry dates may change.

3.2. An order is an offer by the Customer. The contract is formed when Werhner Lab confirms the order by email and payment is confirmed on-chain / by the crypto payment provider.

3.3. Werhner Lab may refuse or cancel an order if the destination country is not permitted, unauthorised use is reasonably suspected, payment is not confirmed or expires, there is an obvious pricing or stock error, or the RUO disclaimers are not accepted.

3.4. At checkout the Customer must expressly accept these Terms, the RUO / No Human Consumption notice, and the Privacy Policy. The accepted version and timestamp are stored.

4. Prices and taxes

4.1. Prices are shown in euros (EUR) unless stated otherwise.

4.2. The checkout price includes VAT or other applicable taxes where required by EU rules and the destination.

4.3. Shipping costs are calculated at checkout by country and any free-shipping threshold.

4.4. An obvious pricing error does not bind Werhner Lab. Cancellation or a corrected price will be offered.

5. Payments (crypto only)

5.1. Stripe, PayPal, and traditional card processors are not used as direct methods. Payment is made by cryptocurrency (especially Bitcoin) and/or crypto gateways that may let the Customer pay by card with automatic conversion to crypto. Werhner Lab does not store card data.

5.2. When a payment is created, the order status becomes awaiting_payment and the invoice URL, amount, and expiry are shown.

5.3. The order becomes paid only after the provider confirms payment by webhook.

5.4. If payment expires, fails, or is sent in the wrong amount, the order may be cancelled. Stock is not reserved indefinitely.

5.5. Network fees, exchange rates, and provider timelines are outside Werhner Lab's control.

5.6. Confirmed crypto transfers are generally irreversible. Any refund, if due, is assessed case by case.

6. Shipping, customs, and risk

6.1. Shipments are made only to enabled countries. The Customer is responsible for lawful import at destination.

6.2. Delivery times are estimates, not a contractual essence.

6.3. Risk passes when the carrier makes the parcel available to the Customer (or as mandatory consumer law requires, if the Customer is an EU consumer).

6.4. Import duties, inspections, and customs holds are the Customer's cost, unless law requires otherwise.

6.5. Incomplete addresses or customs refusals do not automatically entitle the Customer to a free reshipment.

7. Withdrawal (EU)

7.1. If the Customer is an EU consumer, a 14-day withdrawal right may apply under consumer law.

7.2. Typical exceptions include sealed goods not suitable for return for health or hygiene reasons if unsealed, goods made to the Customer's specifications, and goods liable to deteriorate rapidly. Sealed lyophilised laboratory vials often fall within hygiene/stability limits. Each case is reviewed under applicable law.

7.3. To withdraw: email [email protected] with the order number. Do not use the Product. If a return is accepted, goods must be in original condition with an identifiable batch.

7.4. If the Customer is not a consumer, the consumer withdrawal right does not apply unless agreed in writing.

8. Warranties and quality

8.1. Werhner Lab warrants that, at dispatch and according to the batch Certificate of Analysis (CoA), compound identity matches the product page, declared purity is that of the CoA for that batch, and the vial is sealed and labelled.

8.2. Statutory conformity rights for EU consumers apply as required by law and do not extend the Product to human or clinical use.

8.3. Werhner Lab does not warrant fitness for a specific experiment, scientific outcomes, stability after reconstitution or improper storage, or that the destination country will allow import.

8.4. Claims for damaged vials, wrong batch, or CoA mismatch must be made within 48–72 hours of receipt, with photos and lot number.

8.5. Remedies, at Werhner Lab's option and as required by law: replacement, or partial or full refund of the affected Product.

9. Limitation of liability

9.1. To the maximum extent permitted by Spanish and EU law, Werhner Lab is not liable for misuse (human consumption, clinical use, dosing, "protocols", unlawful resale), nor for indirect loss, lost profit, data loss, interruption of research, or the Customer's customs penalties. Total liability for an order is capped at the amount paid for that order, except for wilful misconduct, gross negligence, or personal injury where the law does not allow a cap.

9.2. Nothing in these Terms excludes liability that cannot legally be excluded.

9.3. After delivery, the Customer is responsible for custody, cold storage, traceability, and legal compliance.

10. Products, batches, and CoA

10.1. Each Product is identified by name, milligrams, batch, and expiry where stated.

10.2. Blends (Glow 70, Wolverine Stack, and similar) are not a single substance. The product page lists components. There is no single CAS number for the mixture.

10.3. Technical data (CAS, formula, purity) are research information. The CoA of the shipped batch prevails.

11. Account, data, and addresses

11.1. The Customer must keep email and details accurate. Shipping addresses are processed under the Privacy Policy, with encryption of sensitive fields.

11.2. Werhner Lab may suspend accounts for fraud, abuse, scraping, non-payment, or prohibited use.

12. Intellectual property

12.1. The Werhner Lab name, site texts, design, and catalogue belong to the operator or its licensors.

12.2. Copying the catalogue, misusing third-party CoAs, or using the brand to resell without permission is prohibited.

13. Data protection

Personal data is processed under the Privacy Policy (GDPR). Main legal bases: contract performance, legal duties, and consent where required.

14. Force majeure

Delay or failure caused by events beyond reasonable control (carriers, customs, blockchain or gateway outages, cyber incidents, sudden regulation) does not automatically create a damages claim. The Customer will be informed. If payment cannot be completed, the order may be cancelled or refunded as appropriate.

15. Changes

Werhner Lab may update these Terms. The version that applies to an order is the version accepted at that checkout. Continued use of the site after a change applies to future orders.

16. Governing law and courts

16.1. Spanish law applies, without affecting mandatory consumer protections in the EU Customer's country of residence.

16.2. Non-consumers: courts at the operator's registered seat in Spain.

16.3. EU consumers may sue in the courts of their domicile and may use the European Commission's ODR platform where applicable.

17. Contact

Orders: [email protected]
Legal: [email protected]